Job Description

We are looking for an experienced Dispatcher to join the team at our location in McKinney, Texas. A typical schedule for this position is Monday-Friday 6:30am-5:30pm, with every 4th Saturday as needed.

DUTIES AND RESPONSIBILITIES:

• Monitors and tracks progress of drivers throughout the work day in order to ensure timely completion of assigned routes
• Route data entry
• Approaching all encounters with employees, customers and vendors in a friendly, service-oriented manner
• Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
• Assisting driver(s) when a pick up or delivery is in question before servicing.
• Scheduling and dispatching work to various employees and departments throughout the day.
• Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
• Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.
• Work in a fast paced, cooperative, high call volume environment.
• Calculate payments for Transfer Station walk in customers

REQUIREMENTS:

• High school diploma or equivalent is required.
• 2 years of Dispatcher or Office Admin experience preferred .
• Strong typing skills.
• Must have working knowledge of MS Office Suite (Excel, Word, Outlook, Etc).
• Excellent organization and strong communication skills, both orally and written.
• Ability to meet tight deadlines and juggle multiple priorities.
• Pleasant demeanor over the phone and emails
• Critical and logical thinking skills
• Proficient in English and Spanish preferred. .

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement.

Waste Connections is an Affirmative Action/Equal Opportunity Employer(Minorities/Female/Disabled/Veterans)

Job Tags

Flexible hours, Saturday, Monday to Friday,

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