Job Description
Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
- Success. Our winning team pursues excellence while learning and evolving
- Career growth. We develop industry leading talent because Ross grows when our people grow
- Teamwork. We work together to solve the hard problems and find the right solution
- Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE: The Social Content Creator Specialist is a hands-on role who will be socially fluent to concept, produce, and publish dynamic, high-quality content across TikTok, Instagram, Facebook, and other platforms. Reporting to the Senior Manager, Social Media, this role is responsible for translating cultural moments and trends, campaign ideas, and brand priorities into original, engaging, and high-quality content that elevates our brand across social channels.
Working across multiple formats - short-form video, static imagery, motion, and text - the Social Content Creator Specialist will collaborate closely with our internal team and external agencies. The ideal candidate is trend-savvy, detail-oriented, and motivated to connect with audiences in fresh and authentic ways.
The base salary range for this role is $68,640 - $97,450. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
ESSENTIAL FUNCTIONS: • Concept, capture, and produce social-first content (videos, imagery, motion) across TikTok, Instagram, Facebook, and YouTube.
• Create content end-to-end: ideation, scripting/storyboarding, logistics (e.g., samples management) shooting, editing, and final delivery.
• Collaborate with the social team to identify cultural moments, trends, and opportunities to drive engagement and relevance.
• Write clear, engaging, and platform-appropriate captions and messaging that align with brand tone.
• Contribute to the creative development, content capture, and editing of campaigns and activations to keep the brand culturally relevant.
• Develop original content ideas that build brand engagement with potential to go viral.
• Manage new initiatives and special social projects as assigned from concept to completion.
COMPETENCIES: People • Building Effective Teams (for managers of People and Projects)
• Developing Talent (for managers of people only, N/A for this role/level)
• Collaboration
Self • Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict
Business • Business Acumen
• Plans, Aligns and Prioritizes
• Organizational Agility
With particular emphasis on the following specific position-related competencies: • Strong attention to detail
• Problem solving
• Drive for results
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: • Bachelor's degree in Graphic Design, Visual Communication, or a related field is preferred.
• 2-5 years of experience in a social content creation role, preferably in fashion, retail, or lifestyle
• Deep understanding of social platforms (TikTok, Instagram, Facebook, YouTube) and what makes content successful on each
• Strong concepting and storytelling skills with a passion for developing on-brand content in conjunction with cultural trends and moments.
• Proven ability to turn content ideas into compelling visual formats - including video, imagery, and copy.
• Advanced skills in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere Pro)
• Experience with CapCut, Canva, Adobe Express, or similar tools for quick-turn content creation.
• Attention to detail and ability to uphold brand standards across all creative work.
• Strong communication and collaboration skills; able to incorporate feedback constructively.
• Extremely organized and self-motivated with the ability to manage multiple priorities.
• Compelling portfolio demonstrating creative range, conceptual thinking, and social-native execution.
Bilingual in Spanish preferred
PHYSICAL REQUIREMENTS/ADA: This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position.
This role requires regular in-office presence, including attending in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.
Locations: Dublin, LABO, NYBO #LI-Hybrid
SUPERVISORY RESPONSIBILITIES: None
DISCLAIMER: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Job Tags
Work at office, Local area, Remote work,