We are seeking a Managed Services IT Engineer / IT Consultant to join a team of IT professionals. Surround yourself with highly motivated experts in the tech industry and hone your skills with the guidance of respected leadership. This position is 100% Onsite.
Responsibilities:
– Work on-site, along with less common off-site visits at specific client locations.
– Serve as Tier III Escalation Technician.
– Assist clients in day-to-day management of all systems, effectively leveraging technology in administration, operations, and service delivery.
– Diagnose and troubleshoot problems to strategically advise and resolve tech issues.
– Deliver all necessary documentation/report to clients as required.
– Serve as escalation point for tickets requiring extensive analysis, troubleshooting, and resolution.
– Identify, report, and enforce improvements in existing escalation system.
– Maintain Help Desk duties and contribute to the knowledge bank.
Qualifications:
– Bachelor’s degree (preferred but not required).
– Proficient with Windows Server, Windows Desktops, Infrastructure, and Cloud Services.
– Fundamental knowledge on network and desktop operating systems, information worker applications, messaging, management and operations, and security.
– Available for on-call rotation, approximately every 6 weeks.
– Experience with ConnectWise is preferred.
– Current industry certifications is preferred.
– Ideal candidate characteristics: detail-oriented; solid communications skills (verbal & written); professional & positive attitude; customer-focused; genuine desire to learn; self-motivated; follows protocols and procedures; independent thinker; self-starter; team player.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Boston MA Jobs, Managed Services IT Engineer IT Consultant, Windows Server, Windows Desktop, Infrastructure, Cloud Services, Escalation Technician, Network, Databases, Networking, Massachusetts Recruiters, Information Technology Jobs, IT Jobs, Massachusetts Recruiting
We help companies that are looking to hire Managed Services IT Engineers / IT Consultants for jobs in Boston, Massachusetts and in other cities too. Please contact our IT recruiters and IT staffing companies today! Phone 630-428-0600 ext
12 or email us at gina@ginastechjobs.com . Click here to submit your resume for this job and others.
|
...Detail-oriented, reliable, creative team player to lead field walk-downs and evaluations of piping systems, design equipment layouts, and develop piping work packages with Plant 3D. Job Duties/Responsibilities: Lead field evaluation and measurement/survey coordination...
...world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye... ...and respectfully. What you'll be doing As a Lead Systems Verification & Validation Engineer, you are responsible for demonstrating and ensuring...
...growing apparel company that sells clothing and accessories online and in over 600 stores in the US. We're opening a new store at The Fashion Mall at Keystone, and we want hardworking, personable, goal-oriented Sales Associates. Each store is a unique experience where a...
...Electrician Helper Startan exciting and rewardingcareer today by joining StarrElectric Company's ElectricalApprenticeship Program... ...and comprehends safe work procedures per company policy. Experience / Prerequisites ~0-2 years of previous electrical...
...Domino's Pizza is seeking an enthusiastic and dedicated Assistant Manager to join our team at our 3988 Maryvile Rd location in Granite City, United States. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of our store, delivering...