Job Description
DESCRIPTION
At Amazon Health Services, we're revolutionizing the future of healthcare delivery through innovative solutions and exceptional customer experiences. As part of this mission, we need talented individuals who can help our teams deliver care and service through effective, engaging learning experiences. We're seeking a strategic Learning Experience Designer who can drive capability through event-based and non-event-based learning experiences.
As a Learning Experience Designer, you'll contribute to the end-to-end lifecycle for complex learning solutions that serve our healthcare professionals. You'll conduct detailed performance gap analyses, develop comprehensive curriculum strategies, and create innovative learning architectures. You'll conduct pilots and program evaluations to continually optimize our solutions. Your unique blend of instructional design expertise, business savvy, and visual design sensibility will help transform complex healthcare concepts into engaging, effective learning experiences.
If you're passionate about creating learning experiences that inspire and drive results, this could be the perfect opportunity for you.
Please include a work portfolio demonstrating your breadth L&D experience and expertise.
Key job responsibilities
• Contribute to the full lifecycle of large and complex learning programs, collaborating on the end-to-end strategy, from concept through delivery and optimization: 1) planning, including analysis of business need; 2) analysis of operating reality, learning needs, and barriers to performance; 3) design of both learning and assessment strategy; 4) development of all course materials; 5) implementation of solution, including train-the-trainers and communication to stakeholders; 6) evaluation of program (learning effectiveness, fulfillment of business objectives); and 7) maintenance and optimization of solution over time
• Lead performance gap analyses and needs assessments to identify critical learning opportunities
• Develop comprehensive curriculum strategies and learning architectures
• Create detailed storyboards and learning blueprints that emphasize both instructional effectiveness and visual engagement
• Design innovative learning solutions that align with brand standards while pushing creative boundaries
• Partner with stakeholders to identify and validate learning objectives and success metrics
• Provide visual design direction and maintain consistency across learning programs
• Leverage AI and emerging technologies in both design strategy and solution development
• Coach and mentor junior designers on both strategic and visual design elements
• Design and develop multimedia elements including graphics, animations, and interactive components that enhance the learning experience
About the team
The AHS PXT L&D team team provides comprehensive learning solutions for Amazon Health Services (AHS). Combining instructional design, rapid content development, analytics, and technical support, we create standardized, high-quality learning experiences. Our services include custom learning design, Express Lane quick-turn content, data analytics, and LMS support. Our team of designers, developers, and program managers collaborates to deliver efficient solutions that empower AHS employees in healthcare service delivery. Our centralized approach ensures consistent quality and measurable outcomes across all AHS business lines.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Expertise in adult learning principles and how humans learn
- Strong project management and stakeholder management skills
- Proficient with modern LX design and development tools
Job Tags
Full time,