Job Description
| Job Title : Housing Manager | FLSA Status: Exempt |
Department: Client Services Program
| Reports to: Program Director |
Effective Date:
| Pay Rate: $50,000 year
$24.04 hour |
Position Overview Hours: Minimum of 40 - 45 hours weekly Hours may be flexible as necessary to achieve program objectives, tasks, activities, responsibilities and to effectively document outcome measures and variances. Summary Description: Oversee aspects of the Housing Department and ensure all program guidelines and department functions are effective to meet both agency and client needs. Provide housing assistance and services to residential and non-residential program participants who are either residing in the emergency shelter program or immediately fleeing a domestic violence or sexual assault living environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Directly supervise 2 program staff – Housing Case Managers- ensuring appropriate services is rendered to program participants.
- Network and engage other resources to advance the mission of the agency
- Represent the agency in a manner that is professional and is reflective of the agency mission and management philosophies
- Promote positive relations on behalf of the agency and its program participants
- Oversee, Evaluate and Determine participant entry into the Housing Program
- Review and Approve all Housing Packets for discrepancies and accuracy
- Coordinate programs for families including, but not limited to, follow-up support groups, self-improvement workshops, advanced life skills, etc.
- Be knowledgeable of community resources.
- Maintain program participant records.
- Serve as designated staff liaison for Housing Coordinated Access System
- Have knowledge of grant objectives and goals.
- Prepare reports as requested.
- Plan and implement educational and personal growth oriented programs for sheltered families.
- Continually oversee program needs and make recommendations to the supervisor.
- Participate in Agency fund-raisers, community awareness, and speaking activities.
- Provide victim information to former shelter residents, including referrals to the victim assistance/advocacy staff as appropriate.
- Work weekends and evenings as required or as requested.
- Attend staff meetings.
- Assist with answering the Agency hotline.
- Assist with providing assessment services to victims.
- Rotate as the on-call emergency accompaniment staff and have the ability to respond within 45 minutes.
- Represent the Agency in public presentations and professional training.
- Develop and procure program/service awareness activities, literature and program supplies, maintain playroom, information distribution areas, and supplies for school and group activities.
- Other duties as assigned.
- Supervise the Housing Case Manager and Housing Specialist
- Oversee volunteers assigned to work with follow-up services.
- Demonstrate leadership, communication, and problem solving skills in a manner which encourages and empowers residents to seek remedies for positive change.
- Make independent decisions to benefit program participants, and the Agency as a whole.
- Communicate program and participant service needs to the supervisor.
- Assist in problem solving.
EDUCATION/OTHER SKILLS/ABILITIES/REQUIREMENTS - Bachelors degree in related study plus 2 years of experience in case management or 6 years of related experience
- Minimum of 1 year of experience in supervision
- Minimum of 1 year of experience in program development
- Specific Skills:
- Organization
- Effective professional oral and written skills, creativity
- Prior experience coordinating and implementing multi-faceted services and objectives
- Prior experience in public relations/marketing/networking
- Specialized Knowledge etc:
- Ability to remain calm in crisis situations.
- Understanding of crisis oriented behaviors and recovery
- Ability to understand the issues of family violence, sexual assault, and homelessness
- Knowledge of program and systems development
- Basic computer skills.
- Must have own transportation.
- Must have a current Texas Drivers License and proof of personal automobile insurance
- Must have a clean driving record with a minimum of 2 years of verifiable driving history
- Must be insurable by agency insurance
- Must have ability to move/lift/carry 40 lbs for an extended distance.
I have read and understand the essential job functions that have been outlined in the above job description for Bay Area Turning Point. Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.
NOTE: It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12 month period.
Job Tags
Full time, Immediate start, Flexible hours, Weekend work, Afternoon shift,